Privacy notice.

Brisbane Food Guide is a registered business name of GP Goldstar Services Pty Ltd (ABN 73 693 233 377; ACN 693 233 377), Queensland, Australia.

Brisbane AI Solutions is another registered business name of the same company. This notice covers Brisbane Food Guide website enquiries, editorial submissions and commercial work. Contact hello@brisbanefoodguide.com.au for privacy questions.

When you contact Brisbane Food Guide, submit a venue, request a correction, claim a listing, send a story enquiry, or ask for updates, we may collect the details you provide: your name, email address, phone number, venue or business name, role, links, source URLs, and message content.

We may also receive basic technical information from the services used to host, protect, analyse, and deliver the website.

Only fields marked required are necessary for the selected enquiry. Phone numbers are optional. A general enquiry can use a preferred name; verification of a business claim may require further information. Do not send passwords, payment-card details, identity documents or unnecessary sensitive information.

We use contact details to respond to enquiries, verify venue information, assess factual corrections, check source material, manage story enquiries, and keep the guide accurate.

Submission does not guarantee editorial coverage, ranking, recommendation, or publication. Factual updates are assessed separately from editorial selection.

Contact-form details are used to handle your enquiry, not to subscribe you to marketing. Permission to respond is separate from permission to publish your private contact details or reuse supplied photos. We discuss publication and usage with contributors separately.

If you subscribe to the Brisbane Food Guide dispatch, we collect your email address and where on the site you subscribed so we can deliver the updates you requested.

We record the signup time and the version of the signup notice as evidence of your request. Signup information is processed through Resend and our email inbox; an audience list may also be used where configured.

We do not sell contact details. Email updates identify Brisbane Food Guide and include a way to unsubscribe.

You can also email hello@brisbanefoodguide.com.au to stop updates. We action marketing unsubscribe requests within five working days. A minimal suppression record may be retained to avoid sending you further marketing.

We use Sentry to identify website errors and understand technical performance. It is configured not to attach user identity, cookies, form or request bodies, headers, query strings, console messages, or click details to error reports. Sentry session replay and Sentry logs are not enabled.

Sentry event data is stored in its European Union region. Hosting, email delivery, analytics, security, and monitoring providers may process limited information outside Australia where needed to provide their services.

You can read the guide and send an enquiry whether analytics are on or off. Use the controls at the bottom of every page to change your choice.

Vercel Web Analytics counts visits without cookies by default so we can understand broad browsing patterns and which guides people read. Vercel Speed Insights runs only after you choose Allow all analytics. It measures loading performance; BFG Now search events also need this choice before they show which features are used. We remove URL query strings and fragments from the page URLs we send. We do not send contact-form fields or newsletter email addresses to these analytics tools.

Vercel describes these tools as cookie-free. Cookie-free does not mean that no information is processed: page paths, referring sites, browser and device information, approximate location and performance measurements may still be processed. BFG Now events use an allowed list of fields and exclude precise coordinates and free-text searches.

Choose Turn analytics off to stop all future analytics events, including visit counting. This does not delete information already received by a provider. Visit counting and the other analytics also stay off when your browser sends a Do Not Track or Global Privacy Control signal.

The key bfg-analytics-choice-v1 in local storage remembers your analytics choice in this browser. It remains until you change it or clear site data. If storage is unavailable, analytics stay off.

Where the BFG Now saved-venues feature is available, bfg-now-saved stores venue identifiers locally. Clearing site data removes those saved venues as well as your privacy choice. Neither setting signs you up for marketing.

Food Arcade uses bfgFoodArcade.v1 in local storage to remember game scores, virtual cards, sound preference and selected character on this device. Clearing site data removes that progress. Playing does not subscribe you to marketing.

Interactive maps load tiles from CARTO when the map is displayed. This sends network information, including your IP address and browser information, to the map provider. The map displays venue locations, not a live tracking feed of your movements. Text venue lists and directions links are available as alternatives.

Hosting, spam prevention and Sentry error monitoring support operation and security and are separate from the analytics choice. Browser controls can also restrict third-party requests or clear site data.

Booking, ordering, social-media and directions links take you to other services. Their privacy and cookie settings apply there. This version of the guide does not include embedded social feeds, advertising pixels or YouTube players. If those features change, we will review their data collection and update this notice and any required controls before enabling them.

We use your connection IP address and short-lived counters to limit spam. Where Redis is configured, counters expire after the rate-limit window (15 minutes for the contact and newsletter forms). The process-local fallback also expires inactive entries. Hosting providers may keep separate operational and security logs.

We may share information with service providers only as needed to operate the site, deliver contact-form email, host data, protect against spam, or maintain records.

We may also share factual venue information when verifying a correction or claim, or where required by law.

Our website uses Vercel for hosting and analytics, Resend for form delivery and subscriptions, CARTO for map tiles and Sentry for error monitoring. Redis may be used for spam prevention where configured. Providers and their support teams may process information overseas, including in the United States and Europe. Sentry event storage is configured for the EU; this is not a promise that every provider or support operation is EU-only.

A private Venue Check report is handled as commercial correspondence. We do not publish its private findings as an editorial review. Information needed for an agreed service may be shared with the service providers involved in delivering that work.

We use Google email and Drive for correspondence and source files, and ChatGPT (OpenAI) and Claude (Anthropic) to assist research, drafting and review. Material we provide to these services may include enquiries, interview material and business information supplied to the guide.

These providers process the information supplied to them under their applicable terms and account settings, which can differ between products and plans. Retention and any use for model improvement depend on the service and account settings. Processing may occur outside Australia. Contact hello@brisbanefoodguide.com.au before supplying confidential or sensitive material if you need to discuss how it will be handled.

We keep enquiry and commercial records for their purpose, including responding, delivering agreed work, maintaining consent and suppression records, resolving disputes and meeting legal record-keeping requirements. Editorial source records may be retained to substantiate published reporting. We do not promise automatic deletion of all records after a fixed period.

Access should be limited to people and providers who need the information. No online service is completely secure. Please contact us promptly if you believe information has been sent to the wrong person or exposed.

You can ask to access, correct, or delete personal information you have sent to Brisbane Food Guide, subject to lawful record-keeping needs.

For privacy requests, contact hello@brisbanefoodguide.com.au and include enough detail for us to identify the relevant enquiry.

Please identify the relevant message or service rather than sending identity documents by default. We may ask for proportionate verification. If a request cannot be fulfilled, we will explain why. Raise complaints with the same address; where the Privacy Act applies, you may also have a right to complain to the Office of the Australian Information Commissioner.